All Venus staff are fully trained in delivering coping and calming strategies for different situations.
Displays of challenging behaviour are a feature of daily life when providing care for vulnerable persons, some of whom are prone to periods of extreme anxiety and stress.
These displays can vary from mild disagreements to more serious outbursts. All Venus staff are fully trained in delivering coping and calming strategies for different situations that may arise, with the wellbeing of the individual, along with the safety of other residents and staff being the utmost priority.