Venus Health Care

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Comprehensive Care

We engage and collaborate with families

Throughout a resident’s placement, we engage and collaborate with families, commissioners, social workers and other healthcare professionals. Our teams work very closely with all involved to gain and share all information that can impact positively on the care and support we provide to each resident.

Family members are always consulted on important matters relating to the direction of care, frequently attending case reviews with social workers and other parties in attendance.

Social workers regularly visit on a formal and informal basis, both to meet with their clients and also to have discussions with the home manager and staff, monitoring progress reports and outcomes.

We have an open-door policy for welcoming authorised visitors, working within the required constraints of ensuring the security and safety in each of our homes, which is paramount.

Venus Health care

Our Values

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Commitment

We truly believe in making a difference to the lives of vulnerable people. We improve their health and wellbeing not only through the care in our Homes but also helping them to lead an active and independent life in the wider community.

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Synergy

We are committed to working collaboratively with the network of different agencies and families to bring together the best personal plan of care and support tailored to each and every individual in our care.

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Diversity

We fully embrace diversity and strive to meet everyone’s specific needs through our person-centred care plans – so that each individual can take ownership of their lives in their own way.

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Caring

The value of Venus is exemplified every day in the warmth, passion and empathy we give to those directly in our care, and also to their families. This ethos is extended to all members of staff and the many professionals who work with us.

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Integrity

We are accountable for everything we do and transparent in our actions. As an independent, family-orientated team we welcome constructive feedback and value everyone’s contribution to improving our service.

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Resilience

We are 100% committed to achieving what is best for our residents, families and staff, and will consistently endeavour to help them attain their desired goals. We are experienced enough to know that only team work, flexibility and a hopeful outlook can achieve positive outcomes.

30+

Clients

Who are happy and cared for

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6+

Locations

In the Greater London area

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10+

Dedicated Staff

Providing 24/7 Support

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6

6 Lodges

For all specialist care

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