We place the highest priority on safeguarding and quality assurance, ensuring that full policies and procedures are in place, and that these are followed to exacting standards by all staff.
Constant reviews and audits of policies and procedures are carried out and recorded by the Venus head of quality assurance [NAME?] to ensure full compliance with regulatory requirements and standards.
The absolute focus throughout is on providing a service that minimises any aspect of risk to residents and staff, while driving up the quality and consistency of care each home delivers.
If you would like to know more about our safeguarding and quality, free to contact us.
" After many years in care Patrick, a paraplegic, had a lifelong dream to see Manchester United play. One weekend, staff volunteered and took him to watch a live match. No one had ever bothered to do this before. "