We place the highest priority on safeguarding and quality assurance, ensuring that full policies and procedures are in place, and that these are followed to exacting standards by all staff.
Constant reviews and audits of policies and procedures are carried out and recorded by the Venus head of quality assurance [NAME?] to ensure full compliance with regulatory requirements and standards.
The absolute focus throughout is on providing a service that minimises any aspect of risk to residents and staff, while driving up the quality and consistency of care each home delivers.
If you would like to know more about our safeguarding and quality, free to contact us.
" Annie had been smoking for 25 years when she came to live with us. These days any visitor to the Home where Annie resides is likely to be accosted by her and told how bad smoking is. "